No matter how much you try, you either fail to fill the skill gap or are unable to onboard the right guy for your Salesforce project. Whatever the case may be, it’s potentially causing you to lose crucial resources. If you’re going through this or something similar, it might be time you explore the latest engagement models for Salesforce talent. Keep reading to know more!
Introduction
Let’s face it- in the contemporary tech landscape, talent is the fuel that guides innovation. At Cymetrix, we’ve seen it firsthand – having worked with countless clients to optimize their Salesforce teams.
The truth is- the traditional full-time hiring model might not always be the silver bullet. But what if there were flexible solutions that allowed you to scale your team up or down, access specialized expertise on-demand, and achieve laser-focused outcomes – all while keeping your core team lean and efficient?
That is where the magic of modern engagement models comes in. We’re talking about innovative approaches that go beyond the standard recruitment practices.
The Traditional Approach: Full-Time Hiring
Building a Salesforce team from the ground up with full-time hires is a well-worn path. A classic strategy, the one we all know.
You meticulously craft a job description, wade through stacks of resumes, and agonize over interview loops. When you finally land that perfect candidate, it’s a win-win situation.
You gain a skilled, dedicated team member who becomes a pillar of your tech force. Yet, the traditional model isn’t always the most flexible solution.
What if you need a specific skillset for a short-term project? Maybe you’re experiencing a temporary workload spike. Perhaps you’re looking to experiment with a new technology before committing to a full-time hire.
So, a full-time hire can feel like a sledgehammer to crack a walnut in such situations. The key takeaway?
While full-time hiring remains a valuable tool, we believe it’s crucial to explore the latest engagement models for Salesforce talent.
Exploring Modern Engagement Models
The traditional full-time hiring model is a cornerstone, but what if you could build an entire dynamic tech fortress around it? Modern engagement models are the bricks and mortar that allow you to create a scalable, adaptable Salesforce team that thrives in today’s ever-evolving landscape.
Short-term needs
Picture this: Your project has hit a dead-end due to a lack of specific Salesforce platform skills or a lack of adequate talent in your team. The traditional mode of hiring a full-time employee, won’t really work here.
We think these short-term models might be better suited:
- That’s where Interim hiring saves the day, providing temporary, highly skilled Salesforce professionals to fill those critical gaps until you find a permanent replacement or the workload decreases.
- Fractional hiring connects you with a part-time specialist to get the job done without the commitment of a full-time hire. That helps address skill gaps or resource needs without the cost of a full-time hire.
- On-demand staffing, encompassing both interim and fractional models, offers the ultimate flexibility, allowing you to scale your Salesforce team up or down as project needs fluctuate. You can go for either interim hiring (temporary hiring for a specific period) or fractional hiring (part-time hiring for certain roles) based on your requirements.
Outcome-based Engagement
Sometimes, you don’t necessarily need another person on your team- what you need is guaranteed results.
Outcome-based engagement is better suited for such situations.
You define the specific goals you want to achieve, and the staff augmentation provider takes the reins, assembling the perfect Salesforce team (or leveraging a combination of resources, technology, and expertise) to deliver those outcomes.
It’s like hiring a results-oriented consultant who takes ownership of your project’s success.
Managed Services
You can think of managed services as a force multiplier for your tech team. An engagement model that goes beyond simply providing talent and resources.
It offers a comprehensive solution, including strategic planning, project management, and ongoing support.
Managed services are like having a dedicated Salesforce department at your disposal, freeing up your in-house team to focus on core business initiatives.
Advanced Engagement Models
We’ve explored the core concepts of modern engagement models for filling the Salesforce talent gap, but the innovation doesn’t stop there. Let’s dive into some advanced options that cater to the truly cutting-edge tech team:
Specialize Skill Pods
Let’s say that skill pods are like a pre-assembled dream team- packed with experts in a particular Salesforce niche or technology.
Whether it’s Campaign management in Marketing Cloud or intricate migration, these ‘pods’ bring in a perfect blend of talent to tackle your most specialized challenges.
They can quickly be deployed to work on projects that require specific specialized skills.
So, no more struggling to find the niched skill for your next Salesforce project.
Long-term Partnership
What we discussed above was more of a temporary fix. But, what if you want a long-term solution?
If that’s the case, you’ll find a Long-term partnership more to your liking.
A Long-term partnership model changes the dynamic relationship between your organization and a provider.
Rather than building a transactional relationship, a provider will use their keen eye to understand your business goals and challenges.
As a result, they become an extension of your team. Proactively anticipating your needs and suggesting innovative solutions to propel you forward.
AI-powered Staff Augmentation
While every business is rapidly embracing the power of artificial intelligence, staff augmentation is no exception.
AI-powered matching takes the guesswork out of finding the perfect Salesforce talent.
So, by using advanced algorithms, an AI-driven staff augmentation company can analyze your project requirements, skill needs, and past performance data to identify the ideal resources – human or otherwise.
It’s like having a superpowered matchmaker for your tech team, ensuring you always have the right talent in place at the right time.
Choosing the Right Model for Salesforce Talent
So, you’re excited about the possibilities unlocked by modern engagement models, but with so many options, you’re probably wondering which one to choose.
Well, there’s no specific answer- the best model depends entirely on your unique needs and goals.
Are you facing a temporary workload spike?
Interim or fractional hiring might be your saving grace.
Need a specific outcome delivered without the hassle of managing resources?
Outcome-based engagement is the way to go!
Do you need a long-term partner who can provide strategic Salesforce guidance and ongoing support?
Look no further than long-term strategic partnerships.
Next, explore the possibilities! Feel free to mix and match. Maybe you leverage interim hiring to bridge a temporary development gap while utilizing a managed services provider to manage ongoing infrastructure maintenance. The hybrid approach allows you to tailor your team’s structure to match your priorities.
Remember, the best engagement model is the one that empowers your team, not hinders it. Look for a provider that understands your company culture, your technical environment, and most importantly, your vision for the future. Open communication and a collaborative spirit are crucial to building a successful partnership.
Still feeling a bit confused? Remember, Cymetrix is here to be your guide throughout this journey.
We offer a comprehensive suite of engagement models and have the expertise to help you navigate the ever-evolving Salesforce landscape. Let’s chat and discover the perfect model to empower your Salesforce team and propel your business forward!
You may want to read: Choose the Right Staff Augmentation Model for Your Data Analytics Project
Cymetrix Salesforce Augmentation Success Story
Client Requirement
A design, manufacturing, and distribution of materials and services provider wanted to establish a robust internal Competency Center to manage global CRM projects built entirely on Salesforce. To fulfill this, they collaborated with Cymetrix to fill the short-term skill gap.
Resource Certifications
Our team leveraged its extensive network to identify a pool of qualified candidates who perfectly matched the client’s requirements. Through a rigorous selection process, we shortlisted and presented the most suitable candidate with the following certifications and expertise:
- Resource Certifications: Salesforce Certified Administrator, Salesforce Platform Developer I
- Expertise: Sales Cloud, Experience Cloud, Service Cloud, Salesforce Admin, Apex, HTML, LWC, SOSL, API Integration, Triggers
Value Delivered
The moment our chosen developer joined the client’s team, the magic began. They transformed complex functional needs into clear technical roadmaps. The developer’s meticulous approach ensured the highest quality application. They identified and addressed bugs during the development phase, aligning perfectly with the client’s requirements. Lastly, they implemented a comprehensive testing strategy, writing test classes to achieve an impressive code coverage of over 80%.
Our Fintech Success Story: Building a Custom Lending Platform with Salesforce
Cymetrix, one of the most well-known and trusted Salesforce partner companies, collaborated with a Fintech company whose vision was to make quality healthcare more economical through no-cost EMIs and advances against mediclaim. Their management sought our team’s expertise in developing a custom lending platform for bill discounting that allowed co-lending.
We carefully analyzed and understood more about their business through a detailed discussion, and figured out that the client wanted a scalable and flexible lending platform that is future-ready. Therefore, by using our expertise in the Salesforce platform and MuleSoft integration, we help them build a custom lending platform and integrate it with their core banking applications and all third-party or banking applications to create a unified platform.
Read our Salesforce fintech case study to know more.
Wrapping Up
The tech talent landscape is a dynamic battlefield, but you don’t have to fight it alone. By embracing modern engagement models, you can ditch the scramble and build a Salesforce team that thrives on agility and innovation.
We’ve explored a range of options, from short-term heroes like interim hires to the strategic firepower of long-term partnerships. Remember, the key is to understand your specific needs and leverage the flexibility of a hybrid approach.
Here at Cymetrix, we’re passionate about empowering businesses to build winning Salesforce teams. Our team of experts is here to guide you through the exciting world of engagement models and help you craft the perfect solution for your unique challenges.